SUCCESSFULLY MANAGING PROJECTS AND CUSTOMER RELATION

Digital business models must be able to quickly and effectively react to current and future trends. We take charge and efficiently turn your projects to success – with transparency and maximum flexibility.

Project management

We provide a wide range of services for businesses worldwide by designing customized solutions for digital customer experiences and omni-channels for sustainable growth. Digital business models must be able to quickly and effectively react to current and future trends. Our project and implementation strategies excel with transparency, agility and controllability.

Digital commerce projects involving local stores, mobile clients and international markets have become more and more complex in recent years, and the challenges on the road to success are ever-increasing. Our highly experienced project managers know how to tackle these hurdles and will help you complete your projects within the scheduled time and budget and meet your quality expectations.

  • Experienced Senior Project Managers
  • Customer Success Manager as single point of contact
  • Implementation Best-Practice
  • Agile processes ensure transparency and control
  • Proven workflows

Customer Success Management

Our Customer Success Managers are professionally leading and engineering for maximizing our customers’ sustainable proven value. It’s all about customer relationship retention and optimization.

Customer Success integrates all functions and activities of Marketing, Account Management, Professional Services, Training and Support into a customer-centric role. Our Customer Success Manager (CSM) have in-depth knowledge of the customer, his goals and processes, effective platform expertise and extensive domain and industry knowledge.

Therefore they move our solution support team into a more effective proactive and goal oriented mode. This brings massive value to our customers.

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