MOBIZCORP enables DAVIDsTEA to accelerate omnichannel excellence and growth.
Montreal/Berlin – Mobizcorp today announced that DAVIDsTEA Inc. has elevated its business with Salesforce Commerce Cloud, the fastest path to unified commerce. For enabling the strong growth of the DAVIDsTEA brand, Mobizcorp was put in charge of designing and implementing Salesforce Commerce Cloud with omnichannel processes to engage with customers online and in-store.
DAVIDsTEA was limited by their legacy system and needed a platform to support substantial growth while providing a foundation to empower the evolving omnichannel experience. They selected Commerce Cloud to build personalized retail experiences for shoppers across web, mobile, social and in-store. DAVIDsTEA can now leverage the stability of the platform for its peak sales periods, engage with existing and new customers, and increase traffic and website conversion. Omnichannel gift cards and personalized promotions will now connect the over 200 stores across Canada and the U.S. while sharing the DAVIDsTEA experience with the whole world.
“Mobizcorp was invaluable in the success of our new online shop. We were comfortable at all times thanks to their extensive technological expertise, agile approach and project framework.” Dominique Choquette, VP Information Technology at DAVIDsTEA Inc.
“Creating personalized, omnichannel experiences is now more important than ever for brands,” said Mike Wolff, SVP, ISV Sales, Salesforce. “Companies like DAVIDsTEA that leverage cutting-edge technologies, such as Mobizcorp, have the opportunity to innovate with Salesforce Commerce Cloud and transform their businesses.”